Category: Engineering Open: 10 Sep 2020 Close: 22 Feb 2021

Chuyên viên Bảo hành - Warranty Executive

Assist and support Supply Controller for activities, tasks, work relating to airframe, AD/SB, heavy maintenance, engine, component, aircraft warranty and insurance.

Working Location: Hồ Chí Minh


Salary: Thỏa thuận

Required Document:

VJC-PD-FRM-12 Form Job Application

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Job Description

a) Administration of warranty types activities of airframe, AD/SB, heavy maintenance, engine, component warranties.

b) Provision and supervision warranty claims, warranty orders.

c) Provision and supervision technical insurance issues.

d) Collect & distribute appropriate necessary documents & evidences to support insurance claims.

e) Ensure processing of warranty claims, repair under warranty orders.

f) Making claims on denied warranties that failed within the warranty period and to challenge rejected claims with unacceptable reasons.

g) Assessment of invoices and repair quotation/ charges of rejected warranties.

h) Establish labour rate and warranty period of aircraft entry to service for both airframe and component.

i) Ensure continuous assessment and monitoring of warranty float.

j) Ensure continuous and correct update of AMOS.

k) Provision reports of warranty claims, warranty KPI, insurance status.

l) Carry out other duties as directed by Supply and Store Managers.

Job Requirement

1. Trình độ học vấn/Education: Đại học, ưu tiên ngành kỹ thuật, hàng không / Bachelor Degree, Technical Aviation is preferable.                   

2. Phẩm chất cá nhân/Personal Specifications:

- Able to work under high pressure.

- Self-disciplined – able to work effectively in a team-work.

- Proactive and cooperative attitude.

3. Yêu cầu chuyên môn / Specific requirements:

- Kinh nghiệm/Job related experience: Ưu tiên các ứng viên có kinh nghiệm đảm nhiệm vị trí tương đương trong ngành / Candidate has experience in similar position in aviation is preferable.   

4. Yêu cầu khác / Other requirements

- Sử dụng thành thạo tiếng Anh/ Using fluent English / TOEIC 450 or above.

- Sử dụng thành thạo vi tính (Word, Excel, Powerpoint), internet và các công cụ phục vụ cho công việc/ Fluently using PC & office software

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